FAQ

What area does We Dieu Tents service?

We currently serve Debordieu Beach only.

When can I rent beach equipment?

Customers can rent daily or weekly during the summer season and for private events during the off-season. The weekly timeframe is Sunday through Friday. Saturday is available only for daily rental.

What hours will the equipment be available for use?

Rentals are set up each day by 10am and taken down at 5pm.

What if I need multiple equipment or days/weeks?

Do you have rentals available during 4th of July?

There is limited availability for the holiday week of June 29-July 6, 2024. An additional fee of $50 will be added to all reservations during this holiday week. Our rental packages will likely sell out, so please submit your request reservations early.

What happens after I make my reservation?

Once your reservation request is made, we will contact you to confirm your order and secure payment.

What payment do you accept?

We accept cash, check, and Venmo. Payment must be made in full to confirm reservation.

How will I identify my rental?

Your beach rental will have a reservation card with your name attached to the tent.

What happens if there’s bad weather?

Summer in the South is unpredictable. We make every effort to ensure your rental is available for use from 10am to 5pm, but weather may shorten the day and sometimes interrupt service. We closely monitor the weather throughout the day and night and make decisions based on several information sources. Our priority is the safety of our customers and staff, and we also want to protect the equipment.

What is your refund policy due to bad weather?

If there is a large weather event such as lightning or high winds, services may not be offered for safety reasons. You will be notified if such an occasion occurs. If weather cancels service for more than two days of your rental week, we will certainly work with you on a refund.

Should I tip the Dieu crew?

Tips are always welcome and much appreciated! Our Dieu crew consists of high school students who work hard in heat, wind, and rain to make sure your vacation is as enjoyable as possible.

FAQ